Job title: Administration/ Operation Support Officer
Industry: Telecommunications
Expertise: Tele-Sales/ Tele-Marketing
Salary type: Annual
Salary: Negotiable
Job published: 2017-02-22
Job ID: 32115
Contact name: Anjo Chan
Contact email: anjo.chan@ctl-rcgroup.com

Job Description

Our Client is Hong Kong’s premier telecommunications service provider. It meets the needs of the Hong Kong public and local and international businesses with a wide range of services including local telephony, local data and broadband, international telecommunications, mobile, and other telecommunications businesses such as customer premises equipment sale, outsourcing, consulting, and contact centers. 

 

Responsibilities:

  • Process order in varies mobile systems (SVC, Springboard, MobBOM, POS) to conform to requirements, guidelines, procedures and policies stipulated by the Company.
  • Compile & reconcile various operation reports to ensure order accuracy
  • Handle internal customer telephone inquiries relates to sales order status or/and customer complaint
  • Strictly follow pre-set procedures and workflows and complete the job in a follow-up and follow-through manner
  • Proactively learn and grasp latest job knowledge to facilitate daily operation needs
  • Carry out any ad-hoc duties as assigned

 

 

Requirements

 

  • HKCEE or HKDSE graduate or equivalent with at least 1 year working experience
  • Good command of spoken and written English and Chinese
  • Pro-active, responsible, good interpersonal & communication skill
  • Well-organized, self-motivated, initiative
  • Able to work under pressure
  • Working Location: Lai chi Kok/ Wanchai 

 

Interested parties please CLICK Here for the application OR APPLY NOW  to consultant team or contact Ms. Chan via +852 2153 3394 for further discussion.